18+
Safer gambling
Gambling should stay optional entertainment. We will not let you play if you are under 18, appear intoxicated, or ask staff to ignore UK rules.
On the premises
- Decide a time and spend limit before you sit down.
- Do not chase losses or borrow to gamble.
- Ask a supervisor for a break, a cooling-off, or self-exclusion.
- Hotel staff can help you leave the casino and return to your room.
National support
- BeGambleAware
Independent advice and support for anyone affected by gambling.
- GamCare
Confidential counselling, live chat, and a national helpline.
- GAMSTOP
Free self-exclusion from all UK-licensed remote gambling operators.
- NHS gambling support
NHS information and treatment pathways in England.
- Gambling Commission
The UK regulator for land-based and remote gambling.
If you need to block UK-licensed online operators as well, use GAMSTOP. That scheme does not replace venue self-exclusion here.